Frequently Asked Questions

How Can We Help You?

Everything you need to know about choosing an output, importing data, and publishing catalogues

Free Catalogue Maker for complete setup, Catalogue from Photos, AI Catalogue Maker, WhatsApp Catalogue Maker, and Wholesale Catalogue Maker.

What is Photoship?

Photoship helps you start with the output you want: PDF, online store, share link, or import cleanup. Then you choose whether your data comes from photos, PDFs, Excel, existing products, or catalogues.

Do I need to create products first?

No. You can choose the outcome first. Photoship prepares products and catalogues behind the scenes when they are needed for the PDF, store, share link, or review flow.

Can I import products from Excel?

Yes. Choose the output you want, pick Excel as the source, upload the file, and continue from Imports when processing is ready.

Can I upload PDF or DOCX documents?

Yes. Choose PDF, store, share, or import cleanup first, then upload the document as the source. Photoship extracts products and keeps the next action tied to your goal.

Do you support bulk image uploads?

Upload up to 10 images per batch. AI generates product details automatically.

Try Free Bulk Image Upload Tool

How do I share catalogues on WhatsApp?

Create a public gallery link and share it on WhatsApp. Customers can browse, add to cart, and enquire in one tap.

Is Photoship free to use?

Yes! Unlimited products and catalogues, always free. You get 30 starter credits for output actions like PDF generation and document processing. Buy top-up packs anytime you need more.

Can I try free tools without signup?

Yes. You can try free tools like Quick PDF Catalogue Maker, Bulk Image Upload Tool, and Visiting Card Generator before creating an account.

Open Free Quick Catalogue Tool

Can I create a digital visiting card too?

Yes. Use the free visiting card generator, or create a full digital business card with QR code and public profile link.

Try Visiting Card Generator

How do I import products from Shopify?

Export your products as CSV from Shopify, choose the output you want in Photoship, then upload the CSV as an Excel source. When import processing is ready, continue to the selected output action.

What outputs do I get?

Generate PDF catalogues, live online stores, customer-ready share links, and WhatsApp-friendly catalogue links optimized for mobile and desktop.

Can I create both PDF and store links from one catalogue?

Yes. One catalogue can be used to generate PDF downloads and public online links, so you can serve both sales teams and buyers.

Can customers place orders or enquiries?

Customers can add items to cart and submit enquiries. You receive contact details and requested products.

Can I update catalogues after sharing?

Yes. Updates reflect instantly on the same shared link.

Do you offer wholesale or password-protected catalogues?

Yes. Create wholesale catalogues with password protection and share only with approved buyers.

How secure is my data?

All data is encrypted in transit and at rest. We follow industry best practices to keep your products and catalogues safe.

Do you offer support?

Yes. Email support is available for all users.

How do I get started?

Create a free account, open the dashboard, and pick what you want to publish first: PDF, store, share link, or import cleanup.

Still have questions?

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