Frequently Asked Questions
How Can We Help You?
Everything you need to know about Photoship and catalogue creation
What is Photoship?
Photoship is the easiest digital catalogue creation platform for small and medium businesses in India. We help you create professional product catalogues from your Shopify store, sync products automatically, and share them securely with customers through password-protected links or public galleries.
How does Shopify integration work?
Connect your Shopify store with one click. Photoship syncs your products, images, variants, prices, and metadata automatically. We use read-only access, so we can never modify your Shopify store. Once connected, your products are available instantly for catalogue creation.
Can I upload existing PDF catalogues?
Yes! Our AI-powered PDF upload feature extracts products, prices, specifications, and images from your existing PDF catalogues. Simply upload your PDF, and our AI will automatically create digital products that you can organize into new catalogues.
How do I share catalogues with customers?
You can create public gallery links or password-protected links. Public links are perfect for wholesale customers, while password-protected links give you full control over who sees your pricing and products. You can also generate downloadable PDF versions of your catalogues.
Is Photoship free to use?
Yes! We offer a free forever plan that includes basic catalogue creation features. For advanced features like unlimited products, AI processing, and priority support, we offer affordable paid plans starting from ₹499/month.
Can I use Photoship without Shopify?
Absolutely! While Shopify integration makes things easier, you can manually create products by uploading images and entering details. You can also use our bulk image upload feature with AI to automatically generate product names and descriptions.
What file formats can I export catalogues to?
Photoship generates professional PDF catalogues in multiple templates (Magazine, Catalog, Portfolio, Wholesale). You can also share digital catalogues through public links that work on any device - desktop, mobile, or tablet.
How secure is my data?
We take security seriously. All data is encrypted in transit and at rest. Your Shopify integration uses read-only access tokens. Password-protected catalogues use industry-standard encryption. We never share your data with third parties.
Can customers place orders from my catalogue?
Yes! Customers viewing your public gallery can add products to cart and submit enquiries directly through the catalogue. You'll receive enquiries with customer contact information and selected products via email and in your dashboard.
Do you support bulk product uploads?
Yes! You can upload multiple product images at once. Our AI will automatically generate product names, descriptions, and suggested categories. You can also import products from Shopify or upload existing PDF catalogues for AI processing.
What languages does Photoship support?
Currently, Photoship supports English. We're working on adding Hindi and other Indian languages to better serve businesses across India.
How do I get started?
Simply sign up for a free account at photoship.app/register. You can start creating catalogues immediately - no credit card required. Connect your Shopify store or manually add products to get started in minutes.
Can I customize catalogue templates?
Yes! We offer multiple professional templates (Magazine, Catalog, Portfolio, Wholesale) with customization options including logo, colors, display properties, and layout preferences. Each template is optimized for both digital viewing and print.
What is the best way to share catalogues on WhatsApp?
For WhatsApp sharing, we recommend creating a public gallery link. The link opens beautifully on mobile devices, showing your products with images, prices, and details. Customers can browse, add to cart, and submit enquiries directly from WhatsApp.
Do you offer customer support?
Yes! We provide email support for all users. Paid plan subscribers get priority support with faster response times. We also have extensive documentation and video tutorials to help you get the most out of Photoship.
Can I track catalogue views and engagement?
Coming soon! We're building an analytics dashboard that will show you detailed insights including total views, downloads, customer engagement, popular products, and enquiry conversion rates. This will help you understand what's working and optimize your catalogues.
PHOTOSHIP
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